Date: July 31, 2014 at 4:50:07 PM PDT

Subject: Nothing in Particular


I wanted to drop you a line. We just went through a protracted process (still not over yet) redoing our balcony outside our bathroom which had been leaking and had some rot in the corners. We picked a contractor (son of friend but we had recommendations from others) and it has been painful.

I won’t bore you with the whole story, but it made me truly appreciate how easy our much larger bathroom redo was and how communicative you were at every step of the process – so an additional and belated: Thank you very much!

Hope all is well with you.